Certified Business Solutions provides the following services:

Training Services

Consultancy Services

Systems Support Services

Certification Services


Training Services

Maritime Training Courses

1. Health and Safety Representatives Course (Initial) (Maritime). This Seacare Authority approved course is designed to provide initial training to Health and Safety Representatives. The course duration is three days and candidates must hold a valid Certificate of Competency or undergo an assessment of Recognition of Prior Learning (RPL). It is a mandatory requirement that all declared Australian vessels under the Navigation Act has at least one trained Health and Safety Representative onboard at all times.

Duration: Three Days.
Cost: AUD$1 100.00 + GST
Qualifications: Seacare HSR Status; Partial completion of a Certificate III in OH&S.

2. Health and Safety Representatives Course (Refresher/Bridging) (Maritime). This Seacare Authority approved course is designed to refresh Health and Safety Representatives in their obligations and responsibilities. This is a mandatory requirement under the Seacare 2008 Health and Safety Representative Guidelines.

Duration: Two Days.
Cost: AUD$750.00 + GST
Qualification: Re-Validation of Seacare HSR Status.

3. Ship and Company Security Officer Training. The Ship Security Officer and Company Security Officer course is approved by the Australian Maritime Safety Authority and meets the requirements of STCW95. This course is a mandatory requirement for all Ship Security Officers. The course is presented by a Flag State approved International Ship and Port Facility Security Code Inspector and addresses not only the mandatory requirements, but provides advice and guidance on the most effective means of achieving a positive security posture.

Duration: Two days.
Cost: AUD$750.00 + GST
Qualification: STCW95 Compliant Ship Security Officer Endorsement.

4. Port and Port Facility Security Officer Training. The two day Port Security Officer and Port Facility Security Officer courses are based on the requirements of the International Maritime Organisation’s model Port Security Officer’s Course. This course is a mandatory requirement for all Port and Port Facility Security Officers. The course is presented by a Flag State approved International Ship and Port Facility Security Code Inspector and addresses not only the mandatory requirements, but provides advice and guidance on the most effective means of achieving a positive security posture.

Duration: Two days.
Cost: AUD$750.00 + GST
Qualification: ISPS Compliant Port or Port Facility Security Officer Endorsement.

5. Designated Person Ashore (DPA)/Safety Management System (SMS) Managers Course. The DPA/SMS Managers Course is more that just an ISM Auditing Course. The aim of the course is to provide practical guidance to Masters and shore-based managers on achieving systems’ harmonisation and integration considering the often conflicting requirements of the ISM Code, ISO Quality, ISO Environmental, OH&S, ISPS and SOLAS. The course assumes a basic understanding of the principles of management systems and is directed towards Masters, the Designated Person Ashore and shore-based management staff.

Duration: Two Days.
Cost: AUD$800.00 + GST
Qualification: DPA/SMS Course Certificate.

6. ISM and ISPS Internal Auditors Course. This highly interactive two day training programme is designed for those people who require a sound understanding of the techniques and principles of Maritime Auditing. It also covers the role of the Internal Auditor in the development and improvement of an effective shipboard management system, focussing on the requirements of the ISM and ISPS Codes. The course is presented by a Flag State approved ISM and ISPS Auditor and addresses not only the mandatory requirements, but provides advice and guidance on the most effective means of undertaking effective audits.


Duration: Two Days.
Cost: AUD$750.00 + GST
Qualification: ISM/ISPS Internal Auditors Certificate.

ISO Standards

The following Internal Auditor and Lead Auditor courses are available:

1. Internal Auditor Course. This highly interactive one day training programme is designed for those people who require a sound understanding of the techniques and principles of auditing. It also covers the role of the Internal Auditor in the development and improvement of an effective management system. The course is delivered by a United Kingdom Accreditation Services (UKAS) and International Register of Certificated Auditors (IRCA) Lead Auditor.

The course is available for the following standards:

· ISO 9001 – Quality Management;

· ISO 14001 – Environmental Management;

· ISO 18001 – OH&S Management;

· ISO 20000 – IT Services Management;

· ISO 22000 – Food Safety Management; and

· ISO 27001 – IT Security Management.

Duration: One Day.
Cost: AUD$395.00 + GST
Qualification: Internal Auditor/Lead Auditor Certificate.

  1. Internal Auditor of Integrated Management Systems Course. This course is conducted over two days. This intensive, challenging and highly interactive training program is for those people who require an understanding of the audit process designed for Integrated Management Systems. The course covers the requirements of Quality, Environmental and OH&S. The course is delivered by a United Kingdom Accreditation Services (UKAS) and International Register of Certificated Auditors (IRCA) Lead Auditor.

    Duration: Two Days.
    Cost: AUD$750.00 + GST
    Qualification:     Integrated Management Systems Auditing Certificate.

3. Lead Auditor Course. This course is conducted over three days. This intensive, challenging and highly interactive training program is for those people who require an in-depth understanding of the audit process, including a range of auditing techniques and protocols associated with the Lead Auditor role. The course is delivered by a United Kingdom Accreditation Services (UKAS) and International Register of Certificated Auditors (IRCA) Lead Auditor.

The course is available for the following standards:

· ISO 9001 – Quality Management;

· ISO 14001 – Environmental Management;

· ISO 18001 – OH&S Management;

· ISO 20000 – IT Services Management;

· ISO 22000 – Food Safety Management; and

· ISO 27001 – IT Security Management.


Duration: Three Days.
Cost: AUD$1 200.00 + GST
Qualification: Lead Auditor Certificate.

  1. Lead Auditor of Integrated Management Systems Course. This course is conducted over five days. This intensive, challenging and highly interactive training program is for those people who require an in-depth understanding of the audit process designed for Integrated Management Systems. The course covers the requirements of Quality, Environmental and OH&S. The course is delivered by a United Kingdom Accreditation Services (UKAS) and International Register of Certificated Auditors (IRCA) Lead Auditor.

    Duration: Four Days.
    Cost: AUD$2 100.00 + GST
    Qualification:     Lead Auditor Integrated Management Systems Certificate.


Specialist Training Courses

Certified Business Solutions can develop specialist training courses designed to assist your Company in the implementation and training of staff in your system.


Consultancy Services
  1. Systems development for:
    1. International Standard Organisation Systems (Quality, Environmental, Occupational Health and Safety and Computer Security);

    2. International Safety Management (ISM) Code (International Maritime);

    3. Safety Management Systems (Maritime) (State-based safety systems); and

    4. International Ship and Port Facility Security Code Plans and Assessments.

  2. The integration of additional standards into existing systems;

  3. Internal Auditing;

  4. Systems health checks;

  5. Risk Assessments;

  6. Competency Based Training and Assessment; and

  7. Pre-certification audits for:

    1. International Standard Organisation Systems (Quality, Environmental, Occupational Health and Safety and Computer Security);

    2. International Safety Management (ISM)(International Maritime);

    3. Safety Management Systems (Maritime) (State-Based Maritime Safety Systems); and

    4. International Ship and Port Facility Security Code.


The aim of our consultancy services is to assist companies in developing and implementing their systems, including support during the accreditation process. It is the policy of Certified Business Solutions that we do not consider the task complete until your Company achieves its goal of certification.



Systems Support

Certified Business Solutions can provide a range of support services which are designed to assist customers in fulfilling the requirements of their certification bodies. These services include:


  1. Systems Outsourcing. Certified Business Solutions may be contracted to administer your systems on a day-to-day basis. Our role is to ensure your systems perform against the agreed performance criteria and that you maintain certification as appropriate.

  2. Internal Auditing. Certified Business Solutions may be contracted to conduct internal audits of your system to ensure ongoing compliance. The advantage of this approach is that the internal audits are independent.

  3. Health Checks. Certified Business Solutions can perform an assessment of the current state of your system and develop a programme of suggested improvements baselined against industry standards.

  4. Pre-Certification Audits. Certified Business Solutions can perform a “trial” certification audit in order to maximise a successful certification result from a third party certification body.



Certification Services

The requirements of International Standards Organisation certification require independence between the system developers/managers and the certification body conducting the third party certification. Consequently, Certified Business Solutions is not able to offer certification services to our clients.

We are however able to advise on the process to be followed in order to achieve International Standard Certification and offer options for achieving certification.

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